Direct TV auto bill pay woes!!!!

I never thought that I would have so many issues with Direct TV.  I love the service but when I woke up this morning to the little blue Direct TV man floating around on my screen all I could say was oh heck no.. not again.

My service has been interrupted and my bill was just paid on July15th and I have auto bill pay.  Something is not right with this.  How do you have auto bill pay and your services get interrupted more than 15 days before your next bill is even due.  I can’t call the company because if you’re service is interrupted, you cannot get to a representative.  The IVR will only keep saying you need to pay XXX how would you like to pay… If you press 0 or nothing it will disconnect you from the system…so I wrote an email complaining about this situation.  They said that they will respond within 24 hours.. TICK TICK TICK… I want a phone call or an email response or something.

I am close to cancellation and even though I hate Comcast, I don’t remember having all of these problems with them.  I can switch to X-FINITY. They are begging for customers right now…They have a $99 special going on right now.. and I can get cable internet service…. I’m just saying..

This is beyond frustrating right now.  WAY BEYOND….


California Dreaming Service today…

So I absolutely love the salad at California Dreaming. We had a team lunch at the restaraunt today. 

The waiter was doing a wonderful job of checking back, keeping the drinks full and giving us fast service…. UNTIL… The bill came… Dude messed up totally.. They already included gratuity which was fine, but he needed a tip reduction based on the end of our experience..

Our next meeting was supposed to start at 1:30 and we were still waiting for the checks at 1:35.  He showed up at 1:45 with the checks.  He totally got it wrong and he was doing so well…

The situation with my change was crazy… my meal was 11.19 (8.95 for the salad plus tax and gratuity)… I got back $1.50 in change.. .now waht is wrong with this picture… my change should have been $3.81.  The waiter argued me down saying that the gratuity wasn’t included in the total price… I tried to give him a chance… I really did..I just asked him to ask his manager to come out….

This doesn’t include how he charged meals on the wrong tickets… the manager came out and tried to straighten it out.. but he returned in about 1 minute to let 4 people in our party know that their meals were on the house… 

I wasn’t trying to get free meals.. I just wanted my change.. no telling what happened to that young man… He did so well up unto that point.. but oh well.. those are the breaks..

Needless to say: We were severely late for the second part of the meeting..